Shipping & Collection

Collection:

Orders are generally ready for collection within 2 hours of purchase during store hours. Once your order is ready for collection you will receive a notification.

 

Shipping:

At current we can only ship wine in multiples of 3, however items such as corkscrews, glasses and VacuVin products can be shipped separately.

All of our wine is packaged in custom designed, shipping safe boxes and sealed with ‘Fragile’ tape.

 

Shipping method:

We use DPD next day shipping. Orders are processed Tuesday - Thursday. If you place an order outside of shop hours, it will be picked the following day. If you place an order over the weekend, it will be picked the following Tuesday when the shop reopens.

Once you order has been shipped you will receive a tracking number to your provided email.

If we think there might be a delay in shipping your order we will notify you as soon as possible.

We offer free delivery for orders over €150.

 

Shipping rates:

Destination     Time              Cost

Ireland            Next day        €10

 

International Shipping:

At current we only offer shipping within Ireland

 

Returns:

If for whatever reason you are unhappy with the product you receive, please contact us directly at hello@franks.dublin.com and we will do our best to sort it out.